IBNA is the largest network of independently owned Insurance Brokers in Australia with over 75 members placing over $1.3 Billion of GWP annually. Through AIMS, IBNA members enjoy market leading products & remuneration and receive the backing of a national network that provides services & benefits that are normally associated with larger businesses.
NIBA is the national trade association for licensed life and general insurance brokers in Australia. It is a not for profit organisation and neither sells insurance products or represents insurance companies. NIBA is the national voice of insurance brokers and an advocate for insurance consumers. Our website provides information for consumers, insurance and risk professionals throughout the industry and NIBA members.
The Financial Ombudsman Service fairly and independently resolves disputes between consumers — including some small businesses — and member financial services providers. Membership of the Financial Ombudsman Service is open to any financial services provider carrying on business in Australia.
If you are unhappy with a financial, insurance or investment product or service, you should complain to the financial services provider and ask it to resolve your dispute in accordance with its own Internal Dispute Resolution process. All financial services providers who are members of the Financial Ombudsman Service have Internal Dispute Resolution processes.