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Strategic Memberships
Steadfast Group Limited

Apollo Risk Services is part of Australasia’s largest general insurance broker network, the Steadfast Group. We leverage Steadfast’s scale to ensure our clients have access to a wide range of insurance companies, a broad range of products, exclusive policy options, and of course, competitive pricing. And when the time comes and you need to make a claim, you will have the backing of Steadfast behind you.

National Insurance Brokers Association of Australia

The National Insurance Brokers Association is the peak representative body for the intermediated insurance industry in Australia.

NIBA member firms all hold an Australian financial services licence, issued by the Australian Securities and Investments Commission under the Corporations Act, which enables them to deal in or advise on risk insurance products.

NIBA is committed to supporting its members by representing the interests of brokers and their members to government and regulators and promoting high levels of professionalism.

The work NIBA does in the interest of its members falls under three key pillars: representation; professionalism; and community.


NIBA strives to represent the interests of insurance brokers, on behalf of their clients (policyholders) to:

  • governments;
  • regulators;
  • industry stakeholders;
  • media; and
  • the community

… in a manner that is respected and relevant. Further information on NIBA activities can be found within the Government & Policy section of this website.


NIBA sets out to develop and promote high standards of professional practice for insurance brokers in Australia for the benefit of their clients and the community. This will be achieved through:

  • industry relevant education and continuing professional development;
  • a membership that subscribes to the Insurance Brokers Code of Practice; and
  • a framework for high standards of ethical and professional conduct by Members.

NIBA strives to:

  • provide Members with opportunities to meet, share, learn, grow and prosper;
  • promote the role and value of insurance brokers to the community; and
  • promote insurance broking as a desire profession.
The Australian Financial Complaints Authority

The Australian Financial Complaints Authority or ‘AFCA’ is a new external dispute resolution (EDR) scheme to deal with complaints from consumers in the financial system. It will be operated by a not-for-profit company limited by guarantee authorised by the responsible minister.

AFCA replaces the three existing EDR schemes of the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and Superannuation Complaints Tribunal (SCT) so that consumers have access to a single EDR scheme.

Membership of the company will be required under law or a licence condition of a financial firm. AFCA operations will be financed by contributions made by its members. The scheme will be free to consumers. AFCA will:

  • be the single point of contact for complainants for EDR services;
  • have higher monetary limits;
  • be more accountable to users, including by having an independent assessor to deal with complaints about its handling of disputes; and
  • have rules (terms of reference) to support its dispute resolution functions and legislation in the case of superannuation disputes.

Send us an enquiry now!

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